Get the best system for hotels in the market

TOTVS has a complete solution that satisfies the entire operation, from inns and hotels to the largest resorts and hotel chains.

The system for hotels that has everything you need

Complete and flexible solutions to transform the management of your establishment.

  • For any size
    Fully adjusted to your needs: choose the most suitable package of functionalities for the reality of your hotel or inn.
  • Integration
    Various integrated solutions that satisfy all the specificities of the sector, including its tax obligations.
  • Mobility
    Access at any time, from anywhere, and from various devices: tablets, notebooks, and smartphones.
  • Predictors
    Complete and integrated reports of all the areas of the hotel for planning and executing operational tasks.

TOTVS has 5-star technology for the hotel industry

Count on the system for hotels from the largest technology company in Brazil.
With clients in more than 10 countries in Latin America, Europe, and Africa, with support 24/7.

Mobile solutions for agile guest care

Electronic management, individual consumer cards, pension control, electronic key recording, governance management, and more.

Learn about our solutions and how to offer a unique experience to your guests.

Have a complete and 100% online management of everything that happens in your establishment.

  • Booking and Accommodations
  • Distribution
  • Governance
  • POS
  • Back office

Booking and Accommodations

  • Check the availability of the period with a few clicks
  • Quickly enter and edit individual or group booking
  • Consult and modify budgets and booking
  • Reduce the waiting time at check-in and check-out

Distribution

  • Integration with the main reservation channels in the market
  • Automate rate strategy based on occupancy
  • Make sure clients find your establishment in the most important sites and portals
  • Expand the outreach scope of your hotel

Governance

  • Total management of hotel rooms
  • Identify and update the status of the rooms in real time
  • Optimize cleaning and maintenance time
  • Quality control necessary to increase unit effectiveness

POS

  • Full cash register operation for products and services
  • Integrated management of food and beverages with the back office
  • Records management between accounts and HUs
  • Consolidated or individual payment

Back office

  • Stock: 100% integrated and updated
  • Finance: accurate and secure management of your hotel
  • Taxes: stay up-to-date with the legislation requirements throughout the country
  • Predictors and KPIs: sales, consumption and occupation panels

Learn about our solutions and how to offer a unique experience to your guests.

Have a complete and 100% online management of everything that happens in your establishment.

Booking and Accommodations

  • Check the availability of the period with a few clicks
  • Quickly enter and edit individual or group reservations
  • Consult and modify budgets and reservations
  • Reduce the waiting time at check-in and check-out

Distribution

  • Integration with the main reservation channels in the market
  • Automate rate strategy based on occupancy
  • Make sure clients find your establishment in the most important sites and portals
  • Expand the outreach scope of your hotel

>Governance

  • Total management of hotel rooms
  • Identify and update the status of the rooms in real time
  • Optimize cleaning and maintenance time
  • Quality control necessary to increase unit effectiveness

POS

  • Full cash register operation for products and services
  • Integrated management of food and beverages with the back office
  • Records management between accounts and HUs
  • Consolidated or individual payment

Back office

  • Stock: 100% integrated and updated
  • Finance: accurate and secure management of your hotel
  • Taxes: stay up-to-date with the legislation requirements throughout the country
  • Predictors and KPIs: sales, consumption and occupation panels

Integrated reservations with more than 600 channels and search tools

Simplify the management of your business with all the reservations available in a single system for hotels

See the opinion of our clients

See testimonials from clients who chose TOTVS complete system for the hotel industry.

FAQ

Hospitality Frequently Asked Questions

Who are TOTVS hotel industry solutions for?

They are intended for various hospitality sectors ranging from hotel networks, independent hotels, resorts, condo hotels, hotels with timeshare system, inns, hotel restaurants, and reservation centers.
Regardless of size or location, we have a suitable solution.

In which countries does TOTVS operate?

Our head office is in Brazil; however, we have offices in Argentina and Portugal. These offices offer a wide variety of global support and deployment.

Are TOTVS solutions translated into other languages?

Yes, currently our solutions are translated into English, Spanish, and Portuguese.

How does support work outside Brazil?

We operate on two to three support lines, depending on whether there is any channel in the region.
The channel will be the first support line, the regional office the second one, and the head office the third one.

Do TOTVS solutions integrate with each other?

Yes, we currently have integration with TOTVS ERPs and some solutions of the portfolio, such as means of payment, among others.

We are managers of a network of hotels with units in several continents. Is there a solution for this scenario?

TOTVS has various solutions for networks of hotels that cover the implementation in the on-premise model as well as in the cloud model, in addition to being able to work in single or timeshare models.

Does TOTVS have any electronic distribution tool?

Yes, we currently have TOTVS Hospitality Distribution that allows the hotel to connect with the entire world of electronic distribution through direct connectivity with the main agencies, companies or operators, or even representation in the GDS through its own representation code.

Does TOTVS have a partnership program?

Yes, we work with a large network of partners that complement our solutions. Any company that wants to connect any type of interface with our solutions will have to go through this program.

Does TOTVS work with channels?

Yes, at this moment we have a channel program divided into implementation channels and sales channels. Contact us for more details on how to become one of these channels.

What are the approved databases to run the solution?

There are two: Microsoft SQL and Oracle.