Prepare your operation for growth and market demands.
TOTVS Retail System: boost your sales with our retail management software.
Complete technology to help your store achieve true omnichannel retailing.
- Total control from back office to POS, focused on cost reduction and sales growth.
- From online to physical store — everything integrated for a complete customer experience.
Retail stores in general
Fashion
DMS
Supermarket
Home Centers
Count on TOTVS to digitize your store.
We offer systems and applications for the complete automation of your store, so you can focus on what matters most: your customers. Our system enables real-time tracking of inventory and orders, fast checkout operations, and instant access to data for decision-making on promotions, campaigns, and everything that helps boost sales.
Comprehensive back-office management, inventory control, POS sales operations, performance dashboards, and seamless online–offline integration — everything your store needs to sell more and grow.
And since it’s impossible to imagine retail today without an online presence, our store management system offers full integration with omnichannel platforms and applications, allowing unified operation between your physical and online stores.
It doesn’t matter whether you have a single store, your own retail network, or a franchise system with multiple locations more than 30,000 POS terminals in Brazil use our solution. (Source: TOTVS BI)
Learn about the processes we’ve digitized.
Click on the illustrations to navigate through the bioenergy processes and learn details about each one.
Are you interested in learning more about our products for the production chain?
PLANNING AND CONTROL
Information always at hand with indicator management and control of losses and fraud.
Inventory & Margin Mastery
Total control over purchasing volume, commercial taxation, inventory monitoring, loss prevention, return tracking, pricing formulation, and margin management.
Receiving, production, inventory
Your management is even more optimized with features to handle product movement, production cost management, and inventory control.
Products
All the support you need to create and manage promotional campaigns.
Unified Sales & CRM
Various tools for developing and managing omnichannel operations, in-store service, and the management of policies, visual communication, targeted and personalized offers, customer relationship actions, and loyalty programs.
PLANNING AND CONTROL
Information always at hand with indicator management and control of losses and fraud.
Inventory & Margin Mastery
Total control over purchasing volume, commercial taxation, inventory monitoring, loss prevention, return tracking, pricing formulation, and margin management.
Receiving, production, inventory
Your management is even more optimized with features to handle product movement, production cost management, and inventory control.
Products
All the support you need to create and manage promotional campaigns.
Unified Sales & CRM
Various tools for developing and managing omnichannel operations, in-store service, and the management of policies, visual communication, targeted and personalized offers, customer relationship actions, and loyalty programs.
Count on TOTVS to digitize your fashion retail business.
Our fashion retail systems were developed with the specific needs of the industry in mind. Whether your business sells clothing, footwear, or accessories — and whether it’s small, medium, or large — we provide the ideal technology to boost sales and strengthen customer loyalty.
Administrative and financial management, inventory control, POS — including size and color matrix management, product replenishment, performance dashboards, and much more. All of this while delivering an omnichannel experience to your customers, with true integration between physical and digital retail, empowering your business to sell more and grow.
From a single boutique in a small town to a large chain of owned stores or an established fashion franchise network, TOTVS offers complete, end-to-end technology for fashion and apparel retail.
More than 530 million items are managed in manufacturing and retail through TOTVS Moda. (Source: TOTVS BI)
Learn about the processes we’ve digitized.
Click on the illustrations to navigate through the bioenergy processes and learn details about each one.
Are you interested in learning more about our products for the production chain?
Planning and control
More precise operation through strategic and budgetary planning of functional areas and expansion, in addition to indicator and brand management, cost auditing, market information management, and innovation.
STYLE AND PLANNING
From conception to POS (Point of Sale), technology for collection planning, production distribution and control, supplier management, price and volume management, processing and monitoring of purchases, price formulation, raw material purchasing, and management of sales, margins, production costs, quality, and third parties (or outsourced partners).
CUSTOMER MANAGEMENT
Increase retention with efficient customer management through loyalty programs, promotional campaigns, and relationship actions, strengthening the bond with customers and increasing brand visibility.
End-to-End Supply Chain
Optimization of logistics processes, including NF-e validation with orders, product receiving and checking, inventory addressing (or stock location), product replenishment and redistribution, loss management, and management of physical space and inventory turnover (or cycle), shipping lots, POS deliveries, fleets, transport costs, and partners.
Unified CX & Services
Integration between physical and digital stores, expansion of product offerings through endless aisle, exchanges and returns, payment processing, sales finalization, and management of price display, in addition to visual communication.
ADMINISTRATIVE MANAGEMENT
Complete HR and payroll management, real-time accounting, simplified audits, and automation of tax processes, in addition to financial control with cash, credit, and financial reconciliation management, enabling 100% compliance.
SALES AND MOBILE MANAGEMENT
Mobility that ensures more agile service with pre-sales and the issuance of tax coupons (or fiscal receipts) through mobile devices. Real-time monitoring of sales performance so that sales agents and executive managers make the right decisions.
Planning and control
More precise operation through strategic and budgetary planning of functional areas and expansion, in addition to indicator and brand management, cost auditing, market information management, and innovation.
STYLE AND PLANNING
From conception to POS (Point of Sale), technology for collection planning, production distribution and control, supplier management, price and volume management, processing and monitoring of purchases, price formulation, raw material purchasing, and management of sales, margins, production costs, quality, and third parties (or outsourced partners).
CUSTOMER MANAGEMENT
Increase retention with efficient customer management through loyalty programs, promotional campaigns, and relationship actions, strengthening the bond with customers and increasing brand visibility.
End-to-End Supply Chain
Optimization of logistics processes, including NF-e validation with orders, product receiving and checking, inventory addressing (or stock location), product replenishment and redistribution, loss management, and management of physical space and inventory turnover (or cycle), shipping lots, POS deliveries, fleets, transport costs, and partners.
Unified CX & Services
Integration between physical and digital stores, expansion of product offerings through endless aisle, exchanges and returns, payment processing, sales finalization, and management of price display, in addition to visual communication.
ADMINISTRATIVE MANAGEMENT
Complete HR and payroll management, real-time accounting, simplified audits, and automation of tax processes, in addition to financial control with cash, credit, and financial reconciliation management, enabling 100% compliance.
SALES AND MOBILE MANAGEMENT
Mobility that ensures more agile service with pre-sales and the issuance of tax coupons (or fiscal receipts) through mobile devices. Real-time monitoring of sales performance so that sales agents and executive managers make the right decisions.
Count on TOTVS to digitize your automotive retail business.
We offer the ideal system for the automotive market, ensuring complete operational automation. Our solutions cover everything from DMS (Dealer Management Systems) — with features designed for managing vehicle, truck, and agricultural machinery dealerships — to the full management of auto parts and mechanical workshops (services).
With our technology, you can manage the entire administrative and financial process, inventory control (vehicles and parts), receiving, storage, shipping, and transportation, as well as customer relationship and loyalty management — helping you sell more and grow sustainably.
Learn about the processes we’ve digitized.
Click on the illustrations to navigate through the bioenergy processes and learn details about each one.
Are you interested in learning more about our products for the production chain?
Full Auto & Service Lifecycle
Technology for structuring product mix and categories, creation of promotional parts, assortment management, vehicle sales, delivery scheduling, appointment control, technical control, and work order.
Smart Buying & Pricing
Greater ease in the day-to-day through processing and monitoring of purchases, management of contracts and budgets (or funds/allowances), searching for new suppliers, physical and virtual inventory control, loss management, order replenishment, price formulation, margin management, and price markdowns (or price changes).
Agile Planning & Control
More efficient operation, with budget management, planning of functional and expansion areas, indicator monitoring, management of market information, brand management, and innovation.
End-to-End Supply Chain
Optimization in product delivery, control of invoices and orders, delivery scheduling, control of inventory addressing (or stock location), management of batches/lots, shipping batches, validity and turnover, control of invoice issuance, delivery management, fleet management, transport cost management, and partner control.
Omnichannel Retail Control
Various tools for administering consumer sales, telemarketing (or telesales), exchanges and returns, payment processing, checkout (POS), price display, loyalty programs, customer registration management, relationship actions (or engagement initiatives), SAC (Customer Service), and credit management.
Mobile-First Sales
Communication and management app for controlling sales indicators of the stores, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Full Auto & Service Lifecycle
Technology for structuring product mix and categories, creation of promotional parts, assortment management, vehicle sales, delivery scheduling, appointment control, technical control, and work order.
Smart Buying & Pricing
Greater ease in the day-to-day through processing and monitoring of purchases, management of contracts and budgets (or funds/allowances), searching for new suppliers, physical and virtual inventory control, loss management, order replenishment, price formulation, margin management, and price markdowns (or price changes).
Agile Planning & Control
More efficient operation, with budget management, planning of functional and expansion areas, indicator monitoring, management of market information, brand management, and innovation.
End-to-End Supply Chain
Optimization in product delivery, control of invoices and orders, delivery scheduling, control of inventory addressing (or stock location), management of batches/lots, shipping batches, validity and turnover, control of invoice issuance, delivery management, fleet management, transport cost management, and partner control.
Omnichannel Retail Control
Various tools for administering consumer sales, telemarketing (or telesales), exchanges and returns, payment processing, checkout (POS), price display, loyalty programs, customer registration management, relationship actions (or engagement initiatives), SAC (Customer Service), and credit management.
Mobile-First Sales
Communication and management app for controlling sales indicators of the stores, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Count on TOTVS to digitize your supermarket.
Our technologies for the supermarket sector are developed by teams of specialists who work closely with more than 400 clients — from small markets to large retail chains — keeping up with the daily challenges and trends of the industry. This hands-on expertise allows us to support every stage of your operation, whether you run a neighborhood grocery store, a specialty shop, a large supermarket, or a full retail network.
With our supermarket management systems, you’ll achieve greater efficiency from back office to checkout — covering administrative and financial control, automated back-office operations, POS management, queue-busting, self-payment, self-checkout, and much more.
You can also rely on our WMS system for more precise warehouse management, eliminating stockouts, along with omnichannel functionalities that deliver a modern, digital shopping experience to your customers.
And that’s not all — TOTVS is the ideal partner for your business, regardless of size. Our solutions are designed to meet the specific processes of the supermarket sector, helping you increase productivity and profitability, resulting in higher margins and lower costs.
Bring the technology of Brazil’s largest software company to your retail operation and join the hundreds of supermarkets that have chosen TOTVS.
Learn about the processes we’ve digitized.
Click on the illustrations to navigate through the bioenergy processes and learn details about each one.
Are you interested in learning more about our products for the production chain?
Profit-Driven Operations
Total control over purchasing processes, supplier research, management of categories, assortment, margin, production costs, and quality, in addition to a purchasing center, competitor price research, and production planning and control.
Strategic Visibility & Control
More precise operation through strategic planning, budgeting, planning of functional areas, management of indicators (or guidance/suggestions) and market information, and innovation, in addition to an expansion plan.
Full-Circle Sales & CX
Various tools for administering external sales, telemarketing (or telesales), exchanges and returns, price display, customer credit, visual communication, and in-store services, in addition to payment processing and customer relationship management.
MARKETING
Brand management, trade marketing, and promotion of social and traditional media so that your campaigns convert more.
Smart Logistics & Inventory
Even more optimized management with functionalities for product receiving, storage, scheduling, picking and checking, shipping, and shelf replenishment, in addition to inventory management (own or third-party), fleets, transport costs, and partners.
SALES AND MOBILE MANAGEMENT
Communication and management app for controlling sales indicators of the stores, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Profit-Driven Operations
Total control over purchasing processes, supplier research, management of categories, assortment, margin, production costs, and quality, in addition to a purchasing center, competitor price research, and production planning and control.
Strategic Visibility & Control
More precise operation through strategic planning, budgeting, planning of functional areas, management of indicators (or guidance/suggestions) and market information, and innovation, in addition to an expansion plan.
Full-Circle Sales & CX
Various tools for administering external sales, telemarketing (or telesales), exchanges and returns, price display, customer credit, visual communication, and in-store services, in addition to payment processing and customer relationship management.
MARKETING
Brand management, trade marketing, and promotion of social and traditional media so that your campaigns convert more.
Smart Logistics & Inventory
Even more optimized management with functionalities for product receiving, storage, scheduling, picking and checking, shipping, and shelf replenishment, in addition to inventory management (own or third-party), fleets, transport costs, and partners.
SALES AND MOBILE MANAGEMENT
Communication and management app for controlling sales indicators of the stores, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Count on TOTVS to digitize your home improvement retail business.
We offer the ideal system for operating home centers, department stores, and building materials retailers, all developed based on the specific needs of this retail segment. Our system manages everything from back-office operations and merchandise management to checkout, ensuring a seamless customer experience.
It allows you to manage a wide product mix across multiple POS locations, preventing stockouts and maintaining healthy profit margins. Integrated omnichannel platforms and applications bring your store safely and efficiently into the digital world.
Our clients range from large retail chains to small neighborhood hardware stores and resellers. Whether you run a single physical store, an e-commerce operation, or a network of outlets — TOTVS provides the ideal solution for your retail business.
Learn about the processes we’ve digitized.
Click on the illustrations to navigate through the bioenergy processes and learn details about each one.
Are you interested in learning more about our products for the production chain?
Optimized Inventory & Pricing
Greater ease in product management, with processing and monitoring of purchases, management of contracts and budgets (or funds/allowances), searching for new suppliers, inventory and virtual stock control, loss management, order replenishment, price formulation, margin management, and price markdowns (or price changes).
PLANNING AND CONTROL
More efficient operation based on functionalities for budgeting, planning of functional and expansion areas, indicator monitoring, management of market information, and brand management and innovation.
Seamless Warehouse & Freight
Optimized management in product delivery, control of invoices and orders, delivery scheduling, control of inventory addressing (or stock location), management of batches/lots and shipping batches, validity (shelf life) and turnover, control of Invoice issuance, delivery management, fleet management, transport cost management, and partner control.
PRODUCTS AND SERVICES
Technology for structuring product mix and categories, creation of promotional campaigns, services sales, assortment management, and assembly services.
Total Retail & CRM
Various tools for administering consumer sales, telemarketing (or telesales), exchanges and returns, payment processing, checkout (POS), price display, visual communication and window displays, loyalty programs, customer registration management, relationship actions (or engagement initiatives), SAC (Customer Service), and credit management.
SALES AND MOBILE MANAGEMENT
Communication and management app for controlling sales indicators of the establishments, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Optimized Inventory & Pricing
Greater ease in product management, with processing and monitoring of purchases, management of contracts and budgets (or funds/allowances), searching for new suppliers, inventory and virtual stock control, loss management, order replenishment, price formulation, margin management, and price markdowns (or price changes).
PLANNING AND CONTROL
More efficient operation based on functionalities for budgeting, planning of functional and expansion areas, indicator monitoring, management of market information, and brand management and innovation.
Seamless Warehouse & Freight
Optimized management in product delivery, control of invoices and orders, delivery scheduling, control of inventory addressing (or stock location), management of batches/lots and shipping batches, validity (shelf life) and turnover, control of Invoice issuance, delivery management, fleet management, transport cost management, and partner control.
PRODUCTS AND SERVICES
Technology for structuring product mix and categories, creation of promotional campaigns, services sales, assortment management, and assembly services.
Total Retail & CRM
Various tools for administering consumer sales, telemarketing (or telesales), exchanges and returns, payment processing, checkout (POS), price display, visual communication and window displays, loyalty programs, customer registration management, relationship actions (or engagement initiatives), SAC (Customer Service), and credit management.
SALES AND MOBILE MANAGEMENT
Communication and management app for controlling sales indicators of the establishments, in a mobile, reliable, and secure manner, which offers real-time visibility of current sales performance so that sales agents and executive managers make the right decisions.
Answers to Frequently Asked Questions
We have several companies that use our technology for service providers. Click here and check out some of our successful cases in this segment.
Yes. TOTVS allows and provides flexible integration with any system on the market.
Yes, TOTVS even has several startups in its partner portfolio. To find out more, access the iDEXO website, TOTVS’s “open innovation arm.”
Yes. We possess a complete suite of technologies for your retail business, including systems prepared to make your operation omnichannel.
Yes. You can define the scope of the project in the best way for your company.
