The GDPL Assistant (on the right side of the screen) assists data subjects in protecting, preserving and respecting their privacy.
We follow the best corporate practices and ethical conduct to uphold and improve the compliance of personal data protection processes in order to provide Data Subjects with transparency and clarity in exercising their rights. The GDPL Assistant is our chatbot designed to clarify doubts about the rights of Data Subjects or the opening of tickets for human assistance or when some vulnerability in our process or product is identified.
TOTVS, as the controller of personal data through the GDPL Assistant, offers data subjects the following rights:
Depending on the processing activity, TOTVS Group companies may be classified as:
Depending on the situation, personal data can be used for the following:
The Personal Data of TOTVERS can be shared to:
With regard to customers, the TOTVS Group can share Personal Data to meet: (i) the requests made by the customers themselves; (ii) the legal obligations from a commercial relationship.
The TOTVS Group can also share Personal Data, when authorized and provided it is in compliance with the GDPL, with the following third parties:
The TOTVS Group implements strict measures to guarantee the integrity and security of Personal Data of Subjects by adopting a policy of restricted access to Personal Data.
If you have any doubt, contact our Data Subject Services Channel or our Data Protection Officer:
Ronie Teixeira Leite — DPO